Get In Touch With ProGrade Solutions
Ready to discuss your electrical, HVAC, or gas fitting project? I'm here to answer your questions, provide honest recommendations, and give you a clear quote for your project.
Whether you need a repair, installation, or just want to explore your options, reach out today. No pressure, no obligation, just straightforward information to help you make the best decision for your home.
Contact Information
Get in touch however works best for you. I’m local, responsive, and always upfront about availability.
Phone
Business Hours
Monday to Friday: 8:00am - 5:00pm
Saturday: 9:00am - 2:00pm (Changes periodically)
Sunday: Closed
Response Time
I typically respond to inquiries within 24 hours during business days. For urgent repairs, please call directly.
Areas I Serve:
- West Kelowna
- Kelowna
- Big White
- Penticton
- Vernon
- Surrounding Okanagan communities
Not sure if I cover your area? Give me a call, I'm happy to let you know.
Ready to Get Started?
Fill out the form below, and I'll get back to you with clear, honest information about your project. Or contact me directly by phone or email, whatever works best for you.
Contact Us
We will get back to you as soon as possible.
Please try again later.
How I Provide Service
Every project is handled with care, clarity, and respect for your time and space.
On-Site Service
Most electrical, HVAC, and gas fitting work requires on-site service at your home or business. I come to you with the tools and expertise needed to complete your project.
Residential & Commercial
I work primarily with homeowners but also handle commercial projects. My experience spans residential service calls to complex commercial installations
Flexible Scheduling
I work with your schedule to find times that minimize disruption to your day. Project timelines vary based on scope—I'll give you a clear timeline upfront.
Transparent Pricing
I keep pricing clear and straightforward so you always know what to expect.
No-Obligation Estimates
Before any work begins, I’ll provide an estimate and explain the options. There’s no pressure to commit, and you’ll always know the costs ahead of time.
What Affects Cost
- Type of service
- Materials required
- Time and labour involved
- Any specialized equipment or installation needs
My Pricing Approach
I focus on honest, competitive pricing without upselling or unnecessary recommendations, just quality work at a fair rate.
No Pressure
Take your time and choose what’s right for you. I’m here to provide clarity, not push you into a decision.
Payment Options & Terms
Clear terms, fair pricing, and work backed by a personal guarantee, because trust is built on follow-through.
Accepted Payment Methods
I accept credit or debit cards, e-transfer, cash and cheque for all services.
Payment Timing
Payment terms are discussed for each project. For most residential work, payment may be due upon completion. For larger projects, we can discuss payment arrangements that work for your situation.
Estimates & Final Costs
The quote you receive is based on the work discussed. If additional work is discovered during the project (common with repairs), I'll discuss it with you before proceeding. No surprises.
Warranty & Guarantee
All work comes with my workmanship guarantee. If something isn't right, I'll make it right. Your satisfaction and safety are priorities.
How the Process Works
Initial Contact
Step 1
Call, email, or use the quote form to describe your project. I'll ask questions to understand your needs and determine if I can help.
Assessment & Discussion
Step 2
For most projects, I'll schedule a time to visit your home or business to assess the situation. I'll evaluate what needs to be done, answer your questions, and discuss your options.
Clear Quote
Step 3
You'll receive a straightforward quote that explains the work, materials, timeline, and costs. No pressure to decide immediately—take the time you need.
Scheduled Work
Step 4
Once you're ready to proceed, we'll schedule a time that works for you. I arrive on time, complete the work professionally, and ensure you're satisfied with the results.
Follow-Up
Step 5
After the project is complete, I'm still available if you have questions or need adjustments. I stand behind my work with a guarantee.
What to prepare? Share a short description of your project or issue, include photos if helpful, list any questions you’d like answered, and note your availability for scheduling.
Frequently Asked Questions
Got questions? Here are clear, straightforward answers about services, scheduling, and what to expect when you work with ProGrade Solutions.
How quickly can you start my project?
It depends on my current schedule and the scope of your project. For urgent repairs, I do my best to respond quickly. For installations and larger projects, we'll schedule a time that works for both of us. Contact me to discuss your timeline.
Do you handle emergency repairs?
Yes, I'm available for emergency repairs when your heating, electrical, or gas systems fail. Call directly for urgent situations—I'll work to get you back up and running as quickly as possible.
Are you licensed and insured?
Absolutely. I hold all required BC licenses: Electrical Contractor License #LIC-00214146 and Gas Contractor License #LIC-00214163. I'm fully licensed, bonded, and insured for your protection.
Do you guarantee your work?
Yes. Every installation and repair is backed by my workmanship guarantee. If something isn't right, I'll make it right.
Can you help with rebates for energy-efficient upgrades?
Yes. I'm familiar with FortisBC and other local rebate programs for heat pumps, furnaces, and energy-efficient equipment. I can guide you through the process to maximize your savings.
Do you work on commercial projects?
Yes. While I primarily serve residential customers, I have extensive commercial and industrial experience. Contact me to discuss your commercial needs.
What if additional work is needed once you start?
If I discover additional issues during your project (common with repairs), I'll discuss it with you before proceeding. You'll always know what work is being done and why.
Let's Discuss Your Project
Whether you have a quick question or need a detailed quote, I'm here to help. ProGrade Solutions delivers honest, professional electrical, HVAC, and gas fitting services throughout the Okanagan Valley.
